Joel W. Barrett

Management Résumé

Joel Barrett is a detail-oriented systems engineering manager with over twenty years of experience in network engineering sales, management, and design. His areas of industry expertise include:

• IT consulting business development management
• IT engineering staff management
• Wireless networking solutions implementation for enterprise and SMB customers
• SMB, Enterprise, and Service Provider channel partner development

Business Experience

• Business development manager for Cisco Services Worldwide Wireless Practice. Define, develop, and propose multi-year contracts for wireless consulting services for large retail customers.
• Retail wireless expert for Cisco's Advanced Services Worldwide Wireless Practice. Closely engaged with many tier 1 and tier 2 enterprise customers on complex RF environment projects. Worked with Fortune 1000 retail accounts involving over 10,000 stores and hundreds of distribution centers. Helped several account teams win multi-million dollar, multi-year wireless networking contracts. Lead consultant for several large retail distribution centers where IEEE 802.11n technologies were successfully deployed.
• Consult with executives, managers, and network engineers on complex wireless networking projects worldwide.
• Helped drive many Georgia partners to attain or advance their Cisco Premier, Silver and Gold partner certifications. Responsible for maintaining partner knowledge and technical readiness on Cisco products and technologies. Directly responsible for assisting a large southeastern service provider attain Gold partner status in 2001 and a global service provider attain Gold status in 2002. Also held primary responsibility for two large Atlanta-based direct value-added resellers (DVARs) who attained Silver and Gold status in 2003.
• Assisted executive officers in the definition and creation of a global training plan for a large, multinational telecommunications partner headquartered in Paris, France. Managed the technical aspects for the implementation and rollout of this plan for North America. Instrumental in helping the partner attain the Cisco Channel Partner program IP Telephony specialization.
• Executed the Technical Readiness Plan for a very large, southeastern telecommunications organization and assisted them in getting their sales and engineering force Cisco certified and IP telephony specialized.

Positions Held

Cisco Systems, Inc., Atlanta, Georgia
Position: Retail Business Development Manager (Aug 2010 - present)
Business development manager for Cisco Services Worldwide Wireless Practice. Define, develop, and propose multi-year contracts for wireless consulting services for large retail customers.

Position: Solutions Architect and Consulting Systems Engineer (January 2005 - present)
Provide leadership, feedback and direction for Cisco's worldwide consulting teams, field systems engineering teams, the Wireless Network Business Unit, and other teams inside Cisco working on enterprise mobility solutions. Perform high-level wireless networking consulting services such as solution design, deployment, optimization, and troubleshooting for tier 1 and tier 2 enterprise customers. Drove acceptance of Cisco's wireless solutions with enterprise and large commercial accounts. Engaged in projects supporting some of the largest WLAN deployments in the world; one consisted of over 55,000 access points in over 2200 locations worldwide. Specialist in retail WLAN solutions and have worked with many leading retailers.

Position: Channel Systems Engineer/Wireless Specialist (April 2000 - January 2005)
Provide channel engineering support and development for Cisco's US Channels partners in Georgia. Also provide wireless networking expertise on 802.11a/b/g technologies to Cisco's wireless partners and developers throughout the southern United States. Facilitate courses and partner presentations covering all of Cisco's products and technologies. Previously provided similar support for Cisco's service provider and network service provider partners nationwide. Manage partner's technical activities involved in defining, implementing and rolling out profitable services and solutions to their customers. Assist partner's account management and systems engineering organizations in becoming Cisco certified and specialized and in attaining goals defined in their technical readiness plans. Nominated for US Channels Systems Engineer of the Year for FY2003 and FY2004.

marchFIRST/Whittman-Hart, Inc., Atlanta, Georgia (January 1998 – April 2000)
Position: Senior Manager, IT Engineering Practice
Developed consulting business opportunities for the IT Engineering practice. Managed senior technical team members and the projects in which they were involved. Performed hands-on consulting engagements with medium to large companies requiring information technology connectivity. Created and maintained corporate partnerships with organizations such as Microsoft, Novell, Cisco Systems and other multinational vendors. Successfully initiated and managed the Internetworking Technologies sub-practice which specialized in consulting engagements involving WAN and LAN connectivity and optimization.

RPM Consulting, Inc., Atlanta, Georgia (July 1996 - December 1997)
Position: Internetworking Consultant
Performed highly technical WAN/LAN consulting engagements at various clients. Designed, implemented, and managed large-scale network projects involving Cisco routers, NetWare and Windows NT networks and all related products. Researched and tested new technologies to gain industry hands-on knowledge about emerging products which could positively affect existing or potential clients. Provided senior-level technical support and training services when required. Project manager for an engagement to migrate a multi-billion dollar mortgage processing organization from remote dial-up to VPN access via the Internet in 1996.

InfoVentures of Atlanta (a joint venture between BellSouth and the Atlanta Journal-Constitution), Atlanta, Georgia (April 1994 - July 1996)
Position: Network Engineer
Managed a team of five Help Desk Coordinators and one System Technician in the daily operations of all computer-related procedures and maintenance. Responsible for over one hundred and twenty Novell networked computers. Created management-level proposals for new and replacement systems. Conducted interviews and employee reviews.

Decision Systems Technologies, Inc., Greenbelt, Maryland (April 1992 - April 1994)
Position: Technical Support Manager
Successfully managed support technicians who performed international technical support and on-site installation and training. Designed and maintained a secure, bilingual bulletin board system for worldwide 24-hour technical support. Published technical support policies and procedures manuals, user manuals, technical reference manuals, and monthly technical support newsletters.

Unlimited Processing, Inc., Jacksonville, Florida (January 1988 - March 1992)
Position: Inside Sales Manager
Responsible for all product sales for the Team-Up database management system. Unlimited Processing products were sold in fourteen countries and competed with database systems like dBase and Paradox. Exceeded all sales goals and maintained superlative employee progress requirements.

U.S. Navy, Patrol Squadron 56, NAS Jacksonville, Florida (August 1981 - November 1984)
U.S.N.R., ASW Operations Control, NAS Jacksonville, Florida (November 1984 - March 1987)
Position: Anti-Submarine Warfare (ASW) Operator and Analyst

Formal Education

American InterContinental University (AIU), Atlanta, GA: Bachelor of Information Technology, graduated summa cum laude (4.0 GPA), November 2003.

U. S. Navy: Advanced Electronic Warfare Training, Naval Training Squadron, Anti-Submarine Warfare Operator Training, Survival Training, Aircrew Candidate School, and Basic Training.